Privacy Policy
Privacy Policy
At Mama Amina Sauce, we respect your privacy and are committed to protecting your personal data in accordance with the applicable laws and regulations of the United Arab Emirates (UAE). This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
a) Browsing Information
When you visit our website, our servers may automatically collect limited technical information, including:
- Internet Protocol (IP) address
- Date and time of access
- Browser type and device information
- Referring website URL
This information is used solely for website security, analytics, and performance improvement. It does not personally identify you unless combined with information you voluntarily provide.
b) Personal Information
When you place an order, create an account, or contact us, we may collect personal information such as:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment and transaction details
This information is collected strictly to process orders, deliver products, provide customer support, and communicate with you regarding your purchase or inquiry.
2. Use of Personal Data
Mama Amina Sauce uses your personal data only for legitimate business purposes, including:
- Processing and fulfilling orders
- Managing payments and deliveries
- Responding to customer inquiries
- Improving our products, services, and website experience
- Complying with UAE legal and regulatory requirements
We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
3. Cookies & Website Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. You may disable cookies through your browser settings; however, certain website features may not function properly as a result.
4. Data Sharing & Disclosure
We maintain strict confidentiality of your personal information. Data may be shared only:
- When required by UAE law or regulatory authorities
- With trusted service providers (such as payment gateways or delivery partners) solely for order fulfillment
- To protect the rights, safety, or security of Mama Amina Sauce and its users
All third parties are required to handle your data securely and in compliance with applicable laws.
5. Data Security & Retention
Mama Amina Sauce implements appropriate technical and administrative measures to safeguard your data against unauthorized access, loss, misuse, or alteration.
Your personal data is retained only for as long as necessary to fulfill the purpose for which it was collected or as required under UAE law.
6. Minors’ Privacy
Our website and services are not intended for minors. If the user is under the legal age, parental or guardian consent must be obtained before providing any personal data.
If we discover that a minor’s personal data has been collected without proper consent, such data will be deleted immediately.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections or updates to your information
- Request deletion of your data where legally permitted
- Withdraw consent to data processing, subject to legal and regulatory obligations
Requests can be submitted using the contact details available on our website.
8. Confidentiality & Misuse
All personal data obtained by Mama Amina Sauce is accessed only by authorized personnel and used solely for legitimate business purposes. Any misuse, breach of confidentiality, or violation of website terms may result in appropriate action, including restriction of access or legal remedies as permitted under UAE law.
9. Policy Updates
Mama Amina Sauce reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated effective date. Continued use of the website after such updates constitutes acceptance of the revised policy.